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TERMS & CONDITIONS
Welcome to www.iamlalune.com, owned and operated by La Lune ("Company", "we", "our", "us"). These Terms and Conditions govern your use of our website, services, and purchases from our store.
By accessing our website or purchasing any product, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our site.
1. Use of the Website
You agree to use this website for lawful purposes only. You may not use our site:
For any fraudulent, abusive, or illegal activity
To infringe on the rights of others
To upload viruses or any harmful content
To collect information about other users without consent
We reserve the right to terminate your access for violating any of these conditions.
2. Account Registration
You may create an account to place orders. You are responsible for maintaining the confidentiality of your login credentials and all activity under your account. You agree to provide accurate, current, and complete information.
We reserve the right to refuse service or cancel orders at our discretion.
3. Product Information & Availability
We do our best to display accurate product descriptions, pricing, and availability. However, we do not guarantee that all details are always current, complete, or error-free.
We reserve the right to:
Modify or discontinue products at any time
Limit the quantity of products available for purchase
Cancel orders if pricing or availability errors occur
4. Pricing & Payments
All prices are listed in U.S. dollars unless stated otherwise. We accept payments via secure third-party processors such as PayPal, Stripe, and others.
By placing an order, you agree that:
You are authorized to use the selected payment method
You will be charged the total order amount, including taxes and shipping fees
Additional bank or card fees may apply depending on your provider
5. Shipping & Delivery
We aim to process and ship all orders within the estimated time listed on each product page. However, delivery times may vary based on your location and carrier delays.
Customers are responsible for providing accurate shipping addresses. We are not responsible for:
Lost, stolen, or delayed packages once shipped
Customs fees or import taxes (for international orders)
See our Shipping Policy for more details.
6. Returns & Exchanges
Due to the handmade and intimate nature of our products, we generally do not accept returns or exchanges unless:
The item arrived damaged or defective
A wrong item was sent in error
If there’s a problem with your order, please contact us within 7 days of delivery at hello@iamlalune.com.
7. Intellectual Property
All content on this website—including but not limited to logos, product designs, text, images, videos, and branding—is the intellectual property of La Lune and protected under copyright and trademark laws.
You may not reproduce, distribute, modify, or use our content for commercial purposes without written permission.
8. User Content
If you tag us, mention us, or submit reviews, photos, or videos, you grant us a royalty-free, worldwide license to share, repost, or use this content for promotional purposes.
You confirm that:
You are the original creator of the content
You grant us permission to use it across our platforms (social media, website, email, etc.)
9. Third-Party Links
Our site may contain links to third-party websites or services. We are not responsible for the content, practices, or policies of these external sites. Access them at your own risk.
10. Disclaimer of Warranties
Our website and products are provided “as is” and “as available.” We make no warranties, express or implied, including but not limited to:
Merchantability
Fitness for a particular purpose
Non-infringement
We do not guarantee that the website will be uninterrupted or error-free.
11. Limitation of Liability
To the fullest extent permitted by law, La Lune will not be liable for any:
Indirect, incidental, special, or consequential damages
Losses related to data, revenue, or profits
Claims arising from your use of or inability to use the site or products
12. Indemnification
You agree to indemnify and hold harmless La Lune, its owners, employees, partners, and affiliates from any claims, damages, or liabilities resulting from your:
Violation of these Terms
Misuse of the website or products
Infringement of any rights of another user or third party
13. Changes to These Terms
We may update these Terms from time to time. If we make changes, we will revise the “Effective Date” at the top of this page.
Your continued use of the site after any changes constitutes acceptance of the updated Terms.
14. Governing Law
These Terms are governed by and interpreted in accordance with the laws of the United States and the State of [Insert State, e.g., Florida]. Any disputes will be resolved in the appropriate courts within that jurisdiction.
15. Contact Us
If you have questions about these Terms or anything else, contact us:
La Lune